No one can doubt that most American cities these days are deeply troubled places. At the root of the problems are the massive economic shifts that have marked the last two decades. Hundreds of thousands of industrial jobs have either disappeared or moved away from the central city and its neighborhoods. And while many downtown areas have experienced a "renaissance," the jobs created there are different from those that once sustained neighborhoods. Either these new jobs are highly professionalized, and require elaborate education and credentials for entry, or they are routine, low-paying service jobs without much of a future. In effect, these shifts in the economy, and particularly the disappearance of decent employment possibilities from low-income neighborhoods, have removed the bottom rung from the fabled American "ladder of opportunity." For many people in older city neighbor hoods, new approaches to rebuilding their lives and communities, new openings toward opportunity, are a vital necessity.
In response to this desperate situation, well-intended people are seeking solutions by taking one of two divergent paths. The first, which begins by focusing on a community's needs, deficiencies and problems, is still by far the most traveled, and commands the vast majority of our financial and human resources. By comparison with the second path, which insists on beginning with a clear commitment to discovering a community's capacities and assets, and which is the direction this guide recommends, the first and more traditional path is more like an eight lane superhighway.
For most Americans, the names "South Bronx," or "South Central Los Angeles," or even "Public Housing" call forth a rush of images. It is not surprising that these images are overwhelmingly negative. They are images of crime and violence, of joblessness and welfare dependency, of gangs and drugs and homelessness, of vacant and abandoned land and buildings. They are images of needy and problematic and deficient neighborhoods populated by needy and problematic and deficient people.
These negative images, which can be conceived as a kind of mental "map" of the neighborhood (see page 3) often convey part of the truth about the actual conditions of a troubled community. But they are not regarded as part of the truth; they are regarded as the whole truth.
Once accepted as the whole truth about troubled neighborhoods, this "needs" map determines how problems are to be addressed, through deficiency-oriented policies and programs. Public, private and non profit human service systems, often supported by university research and foundation funding, translate the programs into local activities that teach people the nature and extent of their problems, and the value of services as the answer to their problems. As a result, many lower income urban neighborhoods are now environments of service where behaviors are affected because residents come to believe that their well-being depends upon being a client. They begin to see them selves as people with special needs that can only be met by outsiders. They become consumers of services, with no incentive to be producers. Consumers of services focus vast amounts of creativity and intelligence on the survival-motivated challenge of outwitting the "system," or on finding ways - in the informal or even illegal economy -- to bypass the system entirely.
There is nothing natural or inevitable about the process that leads to the creation of client neighborhoods. In fact, it is important to note how little power local neighborhood residents have to affect the pervasive nature of the deficiency model, mainly because a number of society's most influential institutions have themselves developed a stake in maintaining that focus. For example, much of the social science research produced by universities is designed to collect and analyze data about problems. Much of the funding directed to lower income communities by foundations and the United Way is based on the problem-oriented data collected in "needs surveys," a practice emulated by government human service agencies. Finally, the needs map often appears to be the only neighborhood guide ever used by members of the mass media, whose appetite for the violent and the spectacularly problematic story seems insatiable. All of these major institutions combine to create a wall between lower income communities and the rest of society -- a wall of needs which, ironically enough, is built not on hatred but (at least partly) on the desire to "help."
If even some of these negative consequences follow from our total reliance upon the needs map, an alternative approach becomes imperative. That alternative path, very simply, leads toward the development of policies and activities based on the capacities, skills and assets of lower income people and their neighborhoods.
In addition to the problems associated with the dominant deficiency model, at least two more factors argue for shifting to a capacity-oriented emphasis. First, all the historic evidence indicates that significant community development takes place only when local community people are committed to investing themselves and their resources in the effort. This observation explains why communities are never built from the top down, or from the outside in. (Clearly, however, valuable outside assistance can be provided to communities that are actively developing their own assets, a topic explored further in Chapter Six.)
The second reason for emphasizing the development of the internal assets of local urban neighborhoods is that the prospect for outside help is bleak indeed. Even in areas designated as Enterprise Zones, the odds are long that large-scale, job-providing industrial or service corporations will be locating in these neighborhoods. Nor is it likely, in the light of continuing budget constraints, that significant new inputs of federal money will be forthcoming soon. It is increasingly futile to wait for significant help to arrive from outside the community. The hard truth is that development must start from within the community and, in most of our urban neighborhoods, there is no other choice.
Creative neighborhood leaders across the country have begun to recognize this hard truth, and have shifted their practices accordingly. They are discovering that wherever there are effective community development efforts, those efforts are based upon an understanding, or map, of the community's assets, capacities and abilities. For it is clear that even the poorest neighborhood is a place where individuals and organizations represent resources upon which to rebuild. The key to neighborhood regeneration, then, is to locate all of the available local assets, to begin connecting them with one another in ways that multiply their power and effectiveness, and to begin harnessing those local institutions that are not yet available for local development purposes.
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