Contents

	Title Page
	Abstract	Summary of the dissertation.
	Introduction	Overview of the dissertation, research goals, and discussion of the concept of an online dissertation.
	Theoretical Background	Discussion of the social relations view of technology, user-centered design, and engaging community.
	Research Methods	Discussion of participant observation and focused interviewing.
	Project Description & Analysis	In-depth analysis of the Budget Builder web site; view the original site and read commentary "behind" it.
	Conclusion	Conclusions and future work.
	References	Other work referred to in the dissertation.

Contents | Introduction | Background | Methods | Description | Conclusion | References