Education

Ph.D. Participatory Design, University of Washington, 1998.
Dissertation: Engaging Community in the Technical Design Process: An Analysis of the Development of the Seattle Public Schools' Budget Builder World Wide Web Site.
Chair: Prof. Andrew Gordon

M.S. Bio-organic Chemistry, University of California, Berkeley, 1987.
Thesis: Approaches Towards an Artificial Repressor and Determination of Antibody Combining Site Characteristics Using NMR and EPR.
Chair: Prof. Peter Schultz

B.S. Chemistry, Stanford University, 1985.

Employment

Partner / Co-founder
social design consulting, Eugene, OR; 1996 - present.

Project Manager / Web Site Designer
Seattle Public Schools, Seattle, WA; 1997 - 2000.

Participatory Designer / Interface Designer / Computer Support
Graduate School of Public Affairs, University of Washington; 1993-97.

Usability Testing Research Assistant
Microsoft, Redmond, WA; 1993.

Technical Writing Instructor
University of Washington, Seattle, WA; 1992-93.

Software Designer & Tester
Apple Computer, Cupertino, CA; 1991-92.

Information Channeler
ComputerWare, Palo Alto, CA; 1988-91.

Publications

Review of Information Ecologies  (Bonnie A. Nardi and Vicki L. O'Day)
book review in the Journal of Political Ecology, 2001

Review of Online Communities  (Jenny Preece)
book review for Resource Center for Cyberculture Studies, June, 2001

Innovative Energy Conservation
opinion editorial in The Register-Guard, (Eugene, OR) May 15, 2001

Community Participation in the Design of the Seattle Public Schools' Budget Builder Web Site in Community Informatics: Enabling Communities with Information and Communication Technologies, edited by Michael Gurstein. 2000

Progress is Not a Product
invited opinion editorial in The Seattle Times, February 13, 2000

Research
Interests

Energy and materials efficiency

Sustainable business practices

Participatory design

Social and political implications of computer & communications technologies

Asset-based community building

Human-computer interface design principles

Research
Experience

Evaluation of the social impacts of public access computing in public libraries via the Gates Foundation's U.S. and International Library Programs. With the Public Access Computing Project, 2000-03.

Participation in the creation of an environmental education center to encourage waste reduction, green building, and energy efficiency. With BRING Recycling, 2001-03.

Design of online surveys and data analysis for a study of the effectiveness of women's self-defense education. With Prof. Jocelyn Hollander, University of Oregon, 2001-03.

Analysis of community participation during the development of an Internet-based budgeting tool for the Seattle Public Schools' community. With Prof. Andrew Gordon, University of Washington, 1996-98.

Design and testing of a World Wide Web site focused on welfare reform with an emphasis on stories told from welfare recipients' point of view. With Prof. Andrew Gordon, University of Washington, 1995.

Development of public input strategies for the City of Seattle to use in its proposed development of a city-wide information network. With Electra: A Coalition for Electronic Democracy, Seattle, WA, 1994.

Creation of animated segments for public affairs videos about childrens' health issues. With Prof. Andrew Gordon and Dr. Richard Brandon, Human Services Policy Center, University of Washington, 1994.

Usability testing of Microsoft Excel documentation and the UW WILLOW library catalog. With Prof. Judith Ramey, University of Washington, 1993.

Organic chemical synthesis of genetic repressors and testing of antibody binding sites. With Prof. Peter Schultz, University of California, Berkeley, 1985-87.

Teaching
Experience

Instructor, Zimbabwean Marimba.
Kutsinhira Cultural Arts Center, Autumn 2002 - Spring 2003.

Instructor, Advanced Technical Writing and Oral Presentation.
University of Washington, Autumn 1992 - Winter 1993.

Instructor, Macintosh Basics, Intermediate, Advanced Use;
Database Basics, Intermediate, Advanced Use. HyperCard programming.
ComputerWare, Winter 1988 - Summer 1990.

Teaching Assistant / Lab Instructor, Introductory Nuclear Magnetic Resonance Spectroscopy.
University of California, Berkeley, Spring 1986.

Teaching Assistant / Lab Instructor, Introductory Organic Chemistry Laboratory.
University of California, Berkeley, Autumn 1985.

Invited
Lectures

The Politics of Usability, Usability Issues Seminar.
University of Washington,February 1997.

Macro Usability Issues, Usability Issues Seminar.
University of Washington, January 1996.

Participatory Software Design Models, Public Policy and Technology.
University of Washington, October 1995.

Fellowships
& Awards

Dissertation Fellowship Award. University of Washington, March 1998.

Graduate Recruitment Award. University of Washington, March 1995.

Firestone Medal for Excellence in Research. Stanford University, June 1985.

Eastman Kodak Fellowship for Chemistry. Stanford University, May 1982.

Professional
Service

BRING Recycling
Member of Board of Directors and technology advisor to an environmental nonprofit focused on waste reduction and environmental education. Eugene, OR, 2001-03.

Lane County, Oregon
Volunteer educator through the county's Master Recycler and Master Composter programs. Eugene, OR, 2000-03.

Asset-Based Community Development Institute
Technical advisor to a prominent organization dedicated to community self-determination. Chicago, IL, 1997.

Electra: A Coalition for Electronic Democracy
Co-president of a citizen's group dedicated to public participation in all aspects of technology policy-making. Seattle, WA, 1994-97.

Catholic Community Services of Western Washington
Member of technical group responsible for introducing computer learning centers to low-income housing projects. Seattle, WA, 1996.

Departmental
Service

Computer Laboratory Volunteer.
University of Washington, Graduate School of Public Affairs, 1994-96.

Computer Laboratory Volunteer.
University of Washington, Dept. of Technical Communication, 1992-94.

Department Representative to Graduate and Professional Student Senate.
University of Washington, Dept. of Technical Communication, 1992-94.

Professional
Memberships

Loka Institute for Democratic Science and Technology

Computer Professionals for Social Responsibility

Association for Computing Machinery (ACM)

ACM Special Interest Group on Computer-Human Interaction