Skills &
Experience
Project Management
- Founded and directed successful consulting business for more than seven years.
- Co-managed the design and implementation of a World Wide Web-based budgeting tool for the Seattle Public Schools.
- Managed the joining of an existing retail store to the ComputerWare chain and co-managed the opening of a new retail location.
- Planned, helped construct, and managed five trade show booths for ComputerWare, the highest-selling retailer at MacWorld Expo.
- Supervised all aspects of planning and staging performances at the three-day Zimbabwean Music Festival for two years.
Participatory Design
- Conducted site visits and interviews with librarians and Internet trainers during development of an online community.
- Facilitated a series of meetings with community members and trained community on the use of an Internet-based school budgeting tool.
- Initiated asset-based community development plans for the introduction of computer learning centers to low-income housing projects.
- Developed public input strategies for the City of Seattle to use in its proposed development of a city-wide information network.
Interface Design & Usability Testing
- Developed and user-tested online surveys for two large academic research projects.
- Coordinated the design and creation of World Wide Web sites for several nonprofit organizations, including an Internet-based budgeting tool for the Seattle Public Schools.
- Designed and tested prototypes of in-house support software for Apple Computer and ComputerWare.
- Redesigned the interface for a department-wide database and created animated segments for public affairs videos at the Univ. of Washington.
Writing, Editing & Graphic Design
- Published editorials, book reviews, and theses.
- Edited and revised successful grant proposals.
- Regularly edit academic manuscripts and books.
- Designed and produced compact disc liner notes, imprints and flyers for musical groups.
- Edited, wrote, and produced in-house newsletter for 100 person computer company.
Teaching
- Created curricula and taught over one hundred classes on using the Macintosh computer, FileMaker and HyperCard application software.
- Taught technical writing and oral presentation skills to engineering students at the University of Washington.
- Taught organic chemistry laboratory at the University of California.
- Taught Zimbabwean marimba.
Employment
Partner / Co-founder
social design consulting, Eugene, OR; 1996 - present.
Project Manager / Web Site Designer
Seattle Public Schools, Seattle, WA; 1997 - 2000.
Participatory Designer / Interface Designer / Computer Support
Graduate School of Public Affairs, University of Washington; 1993-97.
Usability Testing Research Assistant
Microsoft, Redmond, WA; 1993.
Technical Writing Instructor
University of Washington, Seattle, WA; 1992-93.
Software Designer & Tester
Apple Computer, Cupertino, CA; 1991-92.
Information Channeler
ComputerWare, Palo Alto, CA; 1988-91.
Volunteer
Service
BRING Recycling
Member of Board of Directors and technology advisor to an environmental nonprofit focused on waste reduction and environmental education. Eugene, OR, 2001-03.
Lane County, Oregon
Volunteer educator through the county's Master Recycler and Master Composter programs. Eugene, OR, 2000-03.
Asset-Based Community Development Institute
Technical advisor to a prominent organization dedicated to community self-determination. Chicago, IL, 1997.
Electra: A Coalition for Electronic Democracy
Co-president of a citizen's group dedicated to public participation in all aspects of technology policy-making. Seattle, WA, 1994-97.
Catholic Community Services of Western Washington
Member of technical group responsible for introducing computer learning centers to low-income housing projects. Seattle, WA, 1996.
Education
Ph.D. Participatory Design, University of Washington, 1998.
Dissertation: Engaging Community in the Technical Design Process: An Analysis of the Development of the Seattle Public Schools' Budget Builder World Wide Web Site.
Chair: Prof. Andrew Gordon
M.S. Bio-organic Chemistry, University of California, Berkeley, 1987.
Thesis: Approaches Towards an Artificial Repressor and Determination of Antibody Combining Site Characteristics Using NMR and EPR.
Chair: Prof. Peter Schultz
B.S. Chemistry, Stanford University, 1985.
Research
Interests
Energy and materials efficiency
Sustainable business practices
Participatory design
Social and political implications of computer & communications technologies
Asset-based community building
Human-computer interface design principles
Professional
Memberships
Loka Institute for Democratic Science and Technology
Computer Professionals for Social Responsibility
Association for Computing Machinery (ACM)
ACM Special Interest Group on Computer-Human Interaction